1300 numbers for business in Australia – Activate in minutes

Professional Australian 1300 business numbers with smart call routing.

✓ Instant activation ✓ No lock-in contracts ✓ Australian-based support ✓ Port existing numbers

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Popular: [1300 555 800] [1300 777 300] [1300 888 500]

Simple, scalable plans that grow with your business

No lock-in, free setup, per‑second billing — Australian-based support.

Starter

Perfect for getting your business number live

$19 / month

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1300 number

50 included minutes

Smart Routing Essentials

Online dashboard

Monthly reporting

Critical Information Summary

Compare 1300 Number Plans

Core Features

Feature	Starter	Business	Unlimited
1300 number	✔	✔	✔
Included minutes	50	200	Unlimited*
Location-based routing	✔	✔	✔
Mobile call routing	✔	✔	✔
Time & day routing	✔	✔	✔
Holiday & calendar routing	✔	✔	✔
Online dashboard	✔	✔	✔
Monthly reporting	✔	✔	✔

Advanced Call Handling

Feature	Starter	Business	Unlimited
Call overflow	—	✔	✔
Call distribution across team	—	✔	✔
Postcode-based routing	—	—	✔
Local area routing	—	—	✔
Advanced IVR menus	—	—	✔
Disaster recovery routing	—	—	✔
Priority support	—	—	✔

Insights & Reporting

Feature	Starter	Business	Unlimited
12-month call trends	—	✔	✔
Quarterly insight reports	—	✔	✔

Optional Add-Ons

Feature	Starter	Business	Unlimited
AI Call Answering	Optional	Optional	Optional
Call Recording	Optional	Optional	Optional
SMS Missed Call Alerts	Optional	Optional	Optional

*Fair use applies for standard business usage

Switching or choosing?

Port your 1300 number with your account details — no porting code required. Not sure if 1300 or 1800 is right? Compare your options.

Provide account details

Your current provider name and account number, with an active service.

Submit port request

We verify details and lodge the port with your current provider.

Schedule cutover

Minimal downtime — we’ll confirm the window and keep you updated.

Port your number →

Compare 1300 vs 1800 →

Browse 1800 Numbers →

1300 Business Numbers for Australian Companies

A 1300 number gives your business a national phone presence and routes calls to any office, mobile or phone system.

Businesses use 1300 numbers to look more professional, manage customer enquiries and make sure calls reach the right team.

With Pickle you can activate a 1300 number in minutes and start receiving customer calls immediately.

How inbound call routing works →

✓ No lock‑in contracts ✓ Australian‑based support ✓ Cancel anytime

How inbound calls are charged →

Understanding inbound call reports →

What Our Clients Say

Setup was fast, the team guided us through everything, and we saw an immediate lift in enquiries. Highly recommend Pickle for a professional national phone presence.

Justin M., Founder, Pillar

Why Australian Businesses Use 1300 Numbers

A 1300 number isn’t just a phone number – it’s a tool that enhances your communication, branding, and customer experience.

Professional Image

Enhance customer trust with a national business presence.

Customer-Friendly

Calls to your 1300 number are charged at a local rate, making it affordable for your customers.

Advanced Features

Benefit from call routing, time-based management, and overflow handling.

Flexibility

Route calls to any device—landline, mobile, or VoIP system.

National Presence

Create a national business presence while routing calls to any office or mobile across Australia.

Explore Business Phone Numbers →

Who Uses 1300 Numbers?

Businesses across Australia use 1300 numbers to manage customer calls and present a professional national presence.

Trades & Services

Electricians, plumbers, builders and service providers use 1300 numbers to manage enquiries and appear more professional.

Healthcare

Medical clinics and allied health providers use 1300 numbers to manage appointments and patient enquiries.

Real Estate

Real estate agencies use 1300 numbers to direct property enquiries to the right office or agent.

Professional Services

Law firms, consultants and accountants use 1300 numbers to present a national business presence.

Retail & E-commerce

Retailers and online stores use 1300 numbers to support customer enquiries and order support.

Support Teams

Customer support teams use 1300 numbers to manage high call volumes and route calls efficiently.

What Is a 1300 Number and How It Works

A 1300 number gives your business a national presence at local call rates. Activate in minutes and route calls to mobiles, landlines or your existing phone system.

Chapters: 00:00 — What is a 1300 number? 00:12 — Costs in plain English 00:25 — Call routing options 00:40 — Who it suits 00:55 — Getting started

View transcript

00:00 — What is a 1300 number? A 1300 number gives your business a national presence at local call rates. It’s a virtual number — no physical line — so you can route calls wherever you need.

00:12 — Costs in plain English You pay a monthly service fee plus inbound usage. Callers from landlines generally pay a local rate; mobile charges depend on their plan. No lock‑in contracts.

00:25 — Call routing options Route to mobiles, landlines or your existing phone system. Add time/day rules, IVR, overflow and failover so every call is answered.

00:40 — Who it suits SMEs that want a professional national presence: trades, healthcare, real estate, professional services, retail and support teams.

00:55 — Getting started Search for an available 1300 number, pick your plan, activate in minutes, and manage everything in MyPickle.

How 1300 Call Routing Works

A 1300 number automatically routes incoming customer calls to the right team, location or device based on your call routing rules.

Frequently asked questions about 1300 numbers

Are 1300 numbers free to call?

No — 1300 numbers are not free to call. Landline callers usually pay a local‑rate call; mobile charges depend on the caller’s plan. Your business also pays inbound call charges based on call type and duration.

Learn more: https://helpcentre.thinkpickle.com.au/hc/help-centre/articles/1765692751-how-inbound-calls-are-charged

What do 1300 numbers cost?

Costs include a monthly service fee plus inbound call charges and any optional features (IVR, advanced routing). The total depends on plan, call volume and routing choices.

Learn more: https://helpcentre.thinkpickle.com.au/hc/help-centre/articles/1765349601-inbound-number-costs-pricing-call-rates-for-1300-1800

How do I get a 1300 number?

Choose a new 1300 number or port an existing one, pick a plan and configure routing. Activation is usually quick and we manage porting when required.

Learn more: /blog/how-to-get-a-1300-number-australia

Will I own my 1300 number?

In most cases, businesses hold the rights to use a 1300 number rather than owning it outright. You can generally port a number between providers if it’s active and the details match.

Learn more: https://helpcentre.thinkpickle.com.au/hc/help-centre/articles/1773100659-how-to-check-erou-ownership-and-current-carrier-for-1300-1800-numbers

Are 1300 numbers free from mobiles?

No. Mobile callers usually pay according to their mobile plan. If you want calls to be free for customers, consider an 1800 number instead.

Learn more: /blog/1300-vs-1800-numbers Also see: /business-phone-numbers/1800-numbers

How much does it cost to get a 1300 number?

Expect a monthly access fee plus inbound call charges. Setup and porting fees vary by provider and situation; we confirm costs during sign‑up.

Learn more: https://helpcentre.thinkpickle.com.au/hc/help-centre/articles/1765349601-inbound-number-costs-pricing-call-rates-for-1300-1800

Do businesses pay for 1300 numbers?

How are calls to 1300 numbers charged?

How do 1300 numbers work?

Can I keep my 1300 number if I change providers?

Do I need special equipment for a 1300 number?